This will be achieved through a Quality Management System together with the individual and collective commitment to continual improvement, performance measurement & risk awareness.
It is the organisational aim of MTM Limited to continually improve the effectiveness of the Quality Management System, adopting a Plan-Do-Check-Act methodology. The Quality Management System will conform to the requirement of:
BS EN ISO 9001:2015
Our aim is to achieve customer satisfaction by clear communication & identification of customer requirement throughout the manufacturing process.
Our Quality Management System has the unqualified support of top management & it is a mandatory requirement that all personnel familiarise themselves & fully comply with policies, objectives, procedures & associated documents to continually satisfy our customers.
Data from management review, internal audit, corrective action and customer feedback/returns will be used to evaluate the performance of the quality management system, identify improvement areas and ensure continual improvement & effectiveness.